Our category leading warranty
Up to 15 years
All of our products have market leading guarantees. This not only provides retailers with the peace of mind in selling a quality product, but also gives customers confidence that they are buying something that is built to last. No matter the range, the quantities or style, we provide industry leading warranties.
Product Warranty – Australian customers only
Pago warrants that this product will be free from defects and work as intended for the warranty period from the date of purchase by the original customer. If the product has any defects or does not work as intended during the Warranty Period, Pago will, at its election and at its expense, repair or replace the product.
This warranty does not apply:
- to cosmetic damage;
- to damage caused by consumables used in connection with the product (such as cleaning products);
- where the product has not been used in accordance with all provided instructions;
to damage arising from fair wear and tear; - where the product has not been subject to reasonable use;
- where the product has been intentionally or negligently damaged; and/or
- if the customer has attempted to repair the product.
To make a claim under this warranty, please email support@pagointernational.co.uk
This warranty is provided in addition to any rights you may be entitled to under the
Competitions & Consumer Act 2010.
Our goods come with guarantees that cannot be
excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for
a major failure and compensation for any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and
the failure does not amount to a major failure.
Register your product
Register your product in order to be able to use our warranty system at any time.